Please do not install any new software while we are working on this system as it may hinder our process. Failing to comply will result in denial of future assistance. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Please do not create any new threads on this while we are working on your system as it wastes another volunteer's time. Before we proceed, please, acknowledge yourself the following(s): 
My name is Valinorum and I will be the acolyte today.
When you reply to your own topic we merely assume that you have been attend to by one of the helpers.
We are constantly in look-out for topics with zero reply.
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